Scammed Again by a Returning Client
What can I say? Am I a sucker or what?
I have this client way back 2005. He owns an online store that sells shoes. I worked for him as customer service email support. You cannot imagine the amount of emails we receive everyday, more than a hundred, and I have to clean them all up in a day cause I don’t want clients complaining us about having bad customer service. In the long run, I couldn’t handle it myself because there just so many of them, complaints, request, inquiry and refund emails. So I took on 2 more customer service agent to help me with the work and we manage to organize everything and get the emails answered back within 24 hours.
The problem was, this client of mine is always late on payment, sometimes he is even a month late. So I have to shell out the payment for my assistant agents, which is a tiresome thing on my budget. I resigned from the job in the long run, cause the client is a very irresponsible person, every time I try to reach him via chat, email or phone call regarding problems with the shipment, he never responded. I mean where can you find a Virtual employee always hounding the employer regarding problems to his own business? Worse, during our last few weeks, he didn’t pay us.
Within the three years, once in a while, he would pop up in my messenger and request me to work for him again. Of course, i said no.
Last March 2008, he asked me to work again and promised that this time it will be different etc, etc, etc. And idiot that I am, I believe him, because he told me I will be working with his mom. Hey, his mom may be a better person and a better businesswoman than he is. I checked his website and read through everything, and it showed an intelligent person behind it, which is his mom. Besides, his mom is a teacher you know, so there is this amount of respectability in there.
But hey, what do you know? The mom turns out to be like her son. She promises to pay and then nothing, didn’t respond to my email and didn’t answer the phone. What kind of teacher America has now? Of course, this is not a general statement, but hey, she is a teacher! I have always hold teachers in the highest regards and she is giving them a bad name.
So I worked from March 15 - May 9 and didn’t even get any payment, except for the downpayment of 40% I asked from the total agreed working pay at the start of the month. What a bunch of cheats!
The son promises to pay, he said he will not scammed me, but what am I supposed to think if I don’t receive any word or update from them two?
The lesson of this experience is - once bitten, twice should really be shy!
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